Shipping policy

 

Next dispatch days can be found at the top of the website or at each collections page. For example click on "Shop Henna" or "Shop Jagua" or "Shop Tattoo Stains"

 

What happens once I have placed my order? 

I will complete order(s) and purchase(s) ready for dispatch shown at the top of the website. 

If products are needed in an emergency please contact me prior to purchase to ensure I will be able to post out product(s) in the time you require it. The best way to contact me is emailing info@safinaadamhenna.com

 

 UK Delivery

I will post all orders within the UK via the customers preference stated on the website.

Before purchasing please ensure you check the correct details are provided e.g. name and address to ensure your order is delivered to the right address.

 If you provided the wrong information for the order please contact me immediately via emailing info@safinaadamhenna.com.

If there is missing information for example door number or postcode I will be unable to dispatch your order until this is provided to me via the email above. This may affect your dispatch and delivery times.

It is the customers responsibility to ensure that they are available for delivery.

Delivery outside of the UK

I will post all orders outside the UK via the customers preference stated on the website. Currently this is Royal Mail Tracked 24 for all Henna and Jagua and Royal Mail Tracked 48 for all Tattoo Stains.

Please note that any fees or taxes incurred in the delivery locations country will be the customers responsibility to pay. The shipping fee at checkout DOES NOT include this and only includes the cost of the packaging and the cost of shipping the item itself.

It is the customers responsibility to ensure that they are available for delivery.

Before purchasing please ensure you check the correct details are provided e.g. name and address to ensure your order is delivered to the right address.

 If you provided the wrong information for the order please contact me immediately via emailing info@safinaadamhenna.com.

Returns and Refunds

Safina Adam Henna does not provide returns due to the nature of the product and therefore all sales are final, however if the product has been tested as faulty then I will issue a refund to the customer. 

If the order has not been sent out and the customer has chose to either cancel the order or change their order a refund will be issued from Safina Adam Henna to the customer.

For more information see Returns Policy